Privacy Policy

The Information We Collect
Sean Charles Apparel may have personal information about you (such as your name, address, age, telephone number, or e-mail address). If you do not want your personal information collected, please do not submit it to us. If you have already submitted this information and would like us to remove it from our records, please contact us at the email address listed on the contact page of the web site. We do not give or sell any user information to any third party.

During your visit to our web site, we may request for you to provide us or you may otherwise voluntarily provide us certain personal information that we collect to facilitate your order or improve your user experience. For example:

When you order from us, we collect your name, address, e-mail address, phone number and credit card number (with expiration date). We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and retain a record of your purchases. If you are a registered user and have signed in when you enter this information, the gift recipient information is automatically saved in your Address Book for your reference.

When you request to be on our email list, we collect your e-mail address. When you ask to receive a Sean Charles Apparel catalog or join our mailing list, we collect your name and address. At any time, you have the option to remove yourself from either our mailing list or our e-mail list, or to continue to receive promotional materials from us without having your information shared with third parties for marketing purposes.

When you submit a question to customer service, we need your e-mail address to respond, and you also may provide us with various types of information to allow us to answer your question.

When you visit our web site, we also collect anonymous information from you. This includes the Internet browser you are using, the computer operating system you are using, time spent visiting the web site, usage patterns within the web site, and the domain name of the web site from which you linked to our site. This information is not matched to your personal information and does not personally identify you. We collect this information to help improve your experience on the web site.

The Use of Information
We may use your information for a variety of purposes, including the following:

To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.

To improve your overall Sean Charles Apparel experience. In order to serve you better, we may combine the information you provide us online, in our stores and through our catalogs.

To better direct our marketing and promotional communications. We may use information to determine the types of merchandise and events you may be interested in resulting in sending you offers for discounts or promotions, highlighting new arrivals or site features.
If you do not wish to receive e-mail from us, please see Options Regarding the Use of Your Information for instructions on how to unsubscribe.

Use of Cookies
The web site also uses "cookies", which are widely used by web sites. A cookie is a small amount of data that is sent to your browser from an Internet server and stored in your computer. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate web site usage, allow us to better understand how users use the web site, and/or to analyze your visiting patterns. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. Also, most browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Securing Information
Sean Charles Apparel is committed to doing its best to maintain the security of information collected on its site. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information we collect online. To the extent customer information is maintained, it is located on a secured server behind a firewall; it is not directly connected to the internet. The firewall meets recognized industry standards.

We use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. Encryption is a process by which a message or information is scrambled while it is in transit to seancharles.com. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient's use only. So long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.

About Children
The Children's Online Privacy Protection Act took effect on April 21, 2000, as amended, and imposes certain requirements on web sites directed toward children under 13 that collect information on those children, or on web sites that know they are collecting information on children under the age of 13. It currently is seancharles.com's policy not to knowingly request or collect personal information on any person under 13. If we become aware that an individual is under the age of 13 and has submitted any information to us for any purpose without prior verifiable parental consent, we will delete his or her information from our files. In addition, if a parent or guardian becomes aware that a child has submitted personal information, that parent or guardian should immediately tell us that they would like this information deleted from our records by contacting us at the email address listed on the contact page of the web site. Upon receipt of such written notice we will delete the child's information from our existing files.

This Privacy Policy was last updated on October 1st, 2008.

Your confidence in the seancharles.com shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the following policy, please contact us.